LINE HITS
Please call the office immediately if you have made contact with a gas line.
780-967-2246 or 1-800-290-5491.
If after hours, you will be directed to our on call service department.
The consequences of hitting and/or severing a line range from property damage, loss of service, injuries and fatalities.
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The financial and/or legal burden of repairing the gas line is carried by the party directly responsible for the damage.
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Please REMEMBER that if a line is hit the costs will include emergency time on labour (minimum of two servicemen for emergencies), equipment, and travel (addition over-time rate if after hours) as well as materials used and calculated gas loss.
To submit a locate request you can call
1-800-242-3447 or click here.
You can also download their mobile app here for Apple or Android.